Retail Technology Group
  • 30-Dec-2019 to 17-Feb-2020 (CST)
  • Technician
  • Fenton, MO, USA
  • 12.00-14.00
  • Hourly
  • Full Time

401K, Medical, Dental, Vision, Life, FSA, and Paid Time Off after 90 days


Job Description Summary

 The staging technician images and configures computer, POS terminal, server, peripheral and networking hardware and software systems based on provided step-by-step documentation.


Essential Job Duties 


  • Loads appropriate images via PXE network boot by selecting the appropriate image from a menu.
  • Configures individual terminal settings (i.e. IP Address, Computer Name and other step-by-step customer-specific configuration settings)
  • Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication
  • Installs peripheral hardware and software based on customer specifications (i.e. Biometric readers, credit card readers, etc.)
  • Refers any malfunctions or problems to manager
  • Connects customer hardware to networks and provides remote access information to customer's team
  • Completes testing of all computer, peripheral, and networking hardware and software based on customer testing script
  • Performs other duties as assigned


Non-Essential Job Duties

  • Work with the other departments in order to ensure all processes and procedures are followed



Qualifications/Basic Job Requirements

Essential Job Duties

  • Proficient with basic computer software
  • Strong ability to communicate via verbal and electronic medias
  • Technical Capacity
  • Learning Orientated
  • Strong problem solving/analysis skills
  • Must be able to pass a drug screen and background check

Success Factors:


  • Positive Attitude
  • Team orientated, able to work well with others
  • The ability to take direction and stay level headed in an environment that can become high pressure at times
  • High level of attention to detail is a must

Education and Experience


  • Some college coursework in an IT related field or equivalent work experience is preferred
  • Have a solid grasp on PC software and troubleshooting skills, Point of Sale is a huge plus but not required


Working Conditions


  • This is performed in a climate-controlled warehouse environment


Physical Demands


  • While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. The employee must frequently lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Supervisory Responsibilities

 No direct reports

Retail Technology Group
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